The Kuwait Communication and Information Technology Regulatory Authority (CITRA) recently announced a significant update affecting mobile telecommunications nationwide. On September 1, 2024, CITRA published Regulatory Resolution 2024/278, which calls for the phase-out of 3G networks by June 1, 2025. This change will enable CITRA to dedicate more resources to enhancing 4G and 5G services across Kuwait.

By retiring the 3G network, CITRA aims to deliver faster speeds, improved network performance, and more reliable connections to users. This move reflects CITRA's commitment to modernizing Kuwait’s telecommunications infrastructure, positioning it for future technological advancements and a growing demand for digital connectivity.

As the phase-out approaches, telecom providers have specific responsibilities to ensure a smooth transition for 3G users. Providers must help users migrate to 2G, 4G, or 5G networks, ensuring that all 3G-dependent devices and services can continue to connect without interruption.

To review the full regulatory details, see the official Resolution Number 2024/278 here.

Contact UM today to learn more about how we can help you navigate these regulatory changes and stay compliant with CITRA's requirements.